Privacy Policy
Learn how Mara Bike Rental protects your personal information and reservation data.
Last updated: July 2026
1. Data We Collect
Mara Bike Rental collects minimum necessary information required to process your scooter rental reservation and deliver your vehicle in Bali. This includes:
- Full Name and Contact Information (WhatsApp number).
- Identity Verification Documents (Passport photo, International Driving Permit / Driver's License).
- Delivery & Pickup Details (Hotel/Villa address, Room number, Arrival/Departure times).
2. How We Use Your Information
Your personal information is used exclusively for:
- Fulfilling scooter reservations, hotel deliveries, and customer communication via WhatsApp.
- Verifying driver eligibility according to Indonesian road traffic laws.
- Providing 24/7 roadside assistance during your rental period in Bali.
3. Data Protection & Sharing
We do not sell, rent, or trade your personal data to third parties. Information may only be shared with Indonesian law enforcement or traffic authorities upon legal request in event of traffic accidents or violations.
4. Contact Us
If you have questions regarding this Privacy Policy or wish to request deletion of your booking records, please contact our concierge team directly on WhatsApp at +62 812-3899-6975.